For ages 21 and above only

We ensure responsible gaming at 17be

Entertainment should be enjoyable — not stressful. 17be believes that safe and informed gaming is every player's right. Learn how we help you stay in control.

What is responsible gaming and why does it matter?

Online betting and casino games are a form of entertainment. But like any form of entertainment, it is important to keep it within limits. 17be's responsible gaming policy was created with exactly this goal — so that every player can enjoy gaming in a fun, safe and controlled way.

Responsible gaming means staying consciously in control of your time and money, not placing more bets to chase losses, and not treating gaming as a source of income. The 17be platform offers a number of tools and features that directly help you maintain healthy gaming habits.

In Bangladesh, responsible gaming is not just a matter of policy — it is our commitment to our community. With families, friends and society in mind, we want to ensure that gaming never has a negative impact on anyone's life.

⚠️ Important warning: Gaming is a form of entertainment. It is never a solution to your financial problems. Placing more bets to recover lost money only makes the situation worse. If you feel gaming is getting out of control, contact our support team immediately.

Need help?

Our Bengali support team is available 24/7 on live chat
All assistance is provided with complete confidentiality
We are here for you at any time, for any need

Our protection tools and features

These tools can be activated on every account at 17be. Keep yourself safe — it is your right.

Deposit Limit

Set a maximum daily, weekly or monthly deposit amount. Once set, it will not be possible to deposit beyond that limit — keeping your money protected.

Time-Out

Temporarily suspend your account for a set period — from 24 hours up to 6 weeks. During this time you will not be able to log in or place bets. Taking a break is a sign of strength.

Self-Exclusion

If you are experiencing long-term issues, you can exclude yourself for 6 months or permanently. Once this decision takes effect, the account cannot be reopened — it is a final layer of protection.

Gaming History

View your complete betting and deposit history at any time. Being aware of how much time and money you are spending is the first step toward responsible gaming.

Reality Check Reminder

Automatic notifications are sent at set intervals to remind you how long you have been playing. Keeping track of time makes it easier to make the right decisions.

24/7 Bengali Support

Our Bengali-speaking support team is available around the clock for any concerns, issues or questions. Contact us directly via live chat or email — no judgment, only support.

21+ Age Restriction and Minor Protection

17be is for individuals aged 21 and above only. Opening an account for a minor is strictly prohibited on this platform and is against the law.

We verify age at registration and may request additional verification in cases of concern. If there is any chance a minor could use your device, make sure your account is password protected.

  • Age verification at registration is mandatory
  • Any account that raises concern is investigated
  • Use of parental control software is recommended
  • There is an option to report for the protection of minors
21+

Age Verification

For Adults Only

If you have children or teenagers at home, always log out of your gaming account and keep your login details private. Use a PIN or password on your device so that minors cannot gain access.

If you suspect a minor is using the account, notify us immediately at [email protected].

Self-Exclusion Process — How to Do It?

If you feel that gaming is getting out of your control, self-exclusion is the most effective step. Follow the steps below:

1

Contact Live Chat

Go to the live chat option on our website and let the support agent know about your self-exclusion request. This is completely confidential and non-judgmental.

2

Set Your Break Duration

You can choose from 6 months, 1 year, 5 years, or a permanent exclusion. If you choose permanent exclusion, it will not be possible to reactivate your account later.

3

Receive Email Confirmation

Once the exclusion takes effect, a confirmation message will be sent to your registered email. From this point, access to the account will be blocked.

4

Withdraw Pending Balance

Before the exclusion, you will be able to withdraw any balance remaining in your account. The support team will assist you through this process.

Check Yourself

If the answer to any of the questions below is "Yes", it is worth seeking help:

  • Do you feel compelled to keep playing to win back money you have lost?
  • Are you unable to stop gaming, even though you want to?
  • Is gaming causing problems with your family or work?
  • Are you spending money meant for essential expenses on betting?
  • Are you lying to your family about your gaming?
  • Do you feel restless or irritable when you are not gaming?

These signs are early indicators of problem gaming. Do not delay — contact support now. Seeking help is a sign of strength.

Proper Budget and Time Management

The most important aspect of responsible gaming is setting a clear budget and sticking to it. At 17be the minimum deposit is ৳100, and you can set a deposit limit at any time so that no extra funds are added against your wishes.

Before you start gaming, decide in advance the maximum amount you will spend and how long you will play. Once you reach that limit, stop — whether you are winning or losing. Avoid the temptation to play "just a little more" to recover your mood after a loss.

Do's

  • Set a budget in advance
  • Take regular breaks
  • Set a deposit limit
  • Review your gaming history regularly
  • Enjoy it as entertainment

Don'ts

  • Do not game with borrowed money
  • Do not place large bets driven by emotion
  • Do not play more to chase losses
  • Do not use household money
  • Do not let it become an addiction

Payment Information

Minimum Deposit

৳100

Minimum Withdrawal

৳1,000

Withdrawal Time

Usually within 1 hour

Supported Methods

bKash • Nagad • Rocket • Upay • Bank Transfer

Responsible Gaming — Common Questions

Contact us via live chat or email at [email protected] to request a deposit limit. You can set a daily, weekly or monthly limit. Reducing a limit takes effect immediately; increasing a limit is subject to a cooling-off period of a few days.

Yes, your account is automatically reactivated once the time-out period ends. However, self-exclusion is a long-term measure and is difficult to cancel before the set period — permanent exclusion in particular cannot be fully reversed.

Yes. You can withdraw any existing balance from your account before self-exclusion takes effect. Our support team will assist you through this process. Any active bonus balance may be forfeited — see the terms and conditions for details.

Start by having a calm conversation and encourage them to seek professional help. You can contact us at [email protected] and we can provide advice and information about available resources. You cannot self-exclude someone else as a third party, but you can encourage the person to voluntarily seek help.

Yes, problematic gaming is a recognised behavioural issue and can be managed with professional help. Reach out to a psychiatrist, counsellor or therapist. Seeking help is a sign of courage, not weakness.

Yes. Age verification is mandatory at registration, and additional verification may be triggered for accounts that raise concern. You can also enable parental controls on your device and keep your login details private.

Enjoy the Fun — Responsibly

Enjoy cricket, slots, and live casino at 17be while knowing your limits. Have fun and stay safe.